Unit Secretary and Nursing Assistant - Emergency Services - PRN
Company: WellSpan Health Services
Location: Gettysburg
Posted on: October 22, 2024
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Job Description:
General SummaryActs as a receptionist for visitors and serves as
a central contact for telephone calls and a distribution point for
paper and electronic communication, laboratory and test results.
Interacts daily with visitors, patients, physicians and staff and
displays a positive, helpful attitude. Demonstrates ability to
accurately transcribe physician orders and creates and maintains
the medical record. Schedules patient care services. Is responsible
for electronic data entry and retrieval. Is a key member of the
care delivery team. Provides clinical support services to patient
care staff by performing a variety of duties related to patient
care. Takes patient vital signs, assists patients with activities
of daily living (e.g., bathing, feeding, toileting, etc.),
inventories and replenishes supplies and equipment. May perform
special assigned duties such as performing EKGs and Point-of-Care
testing.Duties and ResponsibilitiesProvides general nursing care
and personal care assistance to patients, including bathing,
dressing, eating, changing bed linens and bed pans and
positioning.Assists in the preparation and transportation of
patients for tests, procedures, etc..Monitors patient condition
levels; reports changes to the appropriate individuals.Ensures
patient rooms, nursing areas, supply carts, etc. are stocked with
appropriate items at required levels.Maintains par levels of
supplies and equipment on assigned unit(s). Notifies supervisor
when reorder points are reached.Greets, directs and assists
physicians, visitors, patients and ancillary department staff.
Orients patients to their rooms as appropriate.Answers telephone
using personable etiquette. Answers inquiries by providing accurate
information or forwarding callers to appropriate resource. Responds
to intercom and email. Identifies emergency messages, directs
information to the appropriate personnel. Maintains
confidentiality.Enters and/or retrieves data from established
computer files using knowledge of various computer applications
designed for functions such as patient management, patient census,
acuity, composer, bed tracking, transport, etc.. Serves as a
knowledgeable resource for multiple applications such as, Patient
Management and PowerChart. Keeps current with system/application
upgrades. Offers/provides assistance to others in navigating IS
applications.Performs a variety of duties related to the creation
and maintenance of the patient medical record in a manner which
expedites patient admission, transfer and discharge. Assembles and
copies charts and forms, ensuring charts contain necessary forms.
Ensures all medical records have signed orders and an H & P. Places
transcribed orders on the chart. Monitors and flags missing items
daily. Performs data entry, chart preparation, filing and
photocopying in accordance with appropriate policies.Transcribes
orders and documents on the paper or electronic record. Places
pharmacy orders on the MAR. Follows up on orders and checks on open
orders. Ensures verbal orders are signed according to Hospital
policy.Consults with appropriate clinical/nonclinical personnel to
resolve issues, concerns from patients' medical record, ancillary
department results, patient/family inquiries, etc..Schedules tests,
procedures and other patient services. Confers with clinical care
provider regarding sequencing of tests, patient activity tolerance
and special needs, as appropriate.Communicates changes in the
patient's condition and other urgent information to the Registered
Nurse in a timely manner. Reports actual and potential problems
concerning patients, families, staff and appropriate departments to
the team members and the charge nurse/nurse manager.Communicates
delay/difficulties in providing services or alteration of routine.
Acknowledges and responds to patient alarms and notifies
appropriate care provider as needed.Orders and stocks supplies on
an ongoing basis.Common Expectations:Demonstrates knowledge of the
principles of growth and development over the life span of the
assigned patient population. Assesses and interprets patient age
specific data and provides appropriate, age specific treatment.
Provides direct patient care to assigned patient age
group(s).Demonstrates a commitment to patient, visitor and staff
by: complying with all applicable safety regulations; learning the
impact of medical errors and methodology that will lead to
reduction of errors; reporting actual and potential errors, as well
as hazardous conditions; identifying opportunities to standardize
processes and "error proof" systems that will lead to increased
safety; and participating in safety education programs and root
cause analyses as required.Maintains effective communication and
good relationships with other disciplines within the facility for
the patient's benefit.Demonstrates interpersonal communication to
enhance/maintain good relationships. Takes a proactive approach to
solving problems or behaviors. Displays a positive attitude as
demonstrated through verbal and non-verbal communication.Treats all
individuals with respect, courtesy and empathy. Willingly assists
others with questions. Introduces self to visitors and offers
assistance. Verbal and non-verbal responses are courteous, friendly
and caring.Demonstrates behavior consistent with System mission,
vision, goals, objectives and patient care philosophy.Identifies
own learning needs and seeks appropriate education. Participates in
meetings, on committees and represents the department and Hospital
in community outreach efforts. Enhances growth and development and
enriches personal knowledge and skill through participation in
educational programs and affiliations.Provides outstanding service
to all customers; fosters teamwork; and practices fiscal
responsibility through improvement and innovation.WellSpan Health's
vision is to reimagine healthcare through the delivery of
comprehensive, equitable health and wellness solutions throughout
our continuum of care. As an integrated delivery system focused on
leading in value-based care, we encompass more than 2,300 employed
providers, 250 locations, nine award-winning hospitals, home care
and a behavioral health organization serving central Pennsylvania
and northern Maryland. Our high-performing Medicare Accountable
Care Organization (ACO) is the region's largest and one of the best
in the nation. With a team 23,000 strong, WellSpan experts provide
a range of services, from wellness and employer services solutions
to advanced care for complex medical and behavioral conditions. Our
clinically integrated network of 3,000 aligned physicians and
advanced practice providers is dedicated to providing the highest
quality and safety, inspiring our patients and communities to be
their healthiest.WellSpan Gettysburg HospitalCelebrating over 100
years of community care, WellSpan Gettysburg Hospital is a
nationally recognized acute care community hospital, serving more
than 100,000 residents from the greater Adams County and northern
Maryland area. The hospital offers services that include
neurosciences, orthopedics, oncology and infusion, OB/GYN and
interventional heart and vascular care. Our patients can receive a
full range of heart services close to home- from preventative care
and diagnostics to medical and interventional treatments, to
cardiac rehabilitation. The specialists of WellSpan Cardiology
perform procedures at WellSpan Gettysburg Hospital's newly
renovated catheterization lab, equipped with the latest technology
and equipment.QualificationsMinimum Education:Certificate Program
Post High School Vocational/Specialized Training. RequiredWork
Experience:Less than 1 year Relevant experience.
RequiredLicenses:Basic Life Support Upon Hire RequiredCertified
Nurse Aide Upon Hire PreferredCourses and Training:Completion of
course for unit secretaries and medical terminology. Upon Hire
PreferredKnowledge, Skills, and Abilities:Excellent
communication/interpersonal skills.Excellent computer skills and
ability to use various software applications in a windows
environment.
Keywords: WellSpan Health Services, Frederick , Unit Secretary and Nursing Assistant - Emergency Services - PRN, Other , Gettysburg, Maryland
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