OutofBranchBanker Sr - WP (MLO)
Company: PNC Financial Services Group
Posted on: November 11, 2021
At PNC, our people are our greatest differentiator and competitive
advantage in the markets we serve. We are all united in delivering
the best experience for our customers. We work together each day to
foster an inclusive workplace culture where all of our employees
feel respected, valued and have an opportunity to contribute to the
company’s success. As an Out of Branch Banker SR within PNC's
Workplace Banking organization, you will be based in Fredrick, MD
- Builds the retail customer base through proactive,
outbound quality sales conversations. Creates customer loyalty and
grows customer share of wallet through a differentiated customer
experience. May mentor, coach and onboard team members and serve as
subject matter resource
- Sells the bank's products and services to existing and
prospective clients outside of branch in non-PNC locations,
demonstrating how PNC can help them achieve their financial goals.
Identifies and independently acts upon sales opportunities to
achieve assigned sales goals. Makes connections with PNC ecosystem
- Builds a strong pipeline of appointments for branch and
ecosystem partners. Demonstrates value for customers to continue a
deeper needs-based conversation to achieve financial
- Creates an exceptional customer experience at events in a
variety of external locations to drive desired acquisition,
customer loyalty and increased share of wallet.
- Understands PNC capabilities, educates and coaches
customers on technology options.
- Selling at non-PNC locations requires: Access to a
reliable vehicle transportation for travel to multiple work
locations on a daily basis; and The ability to lift and carry up to
25 pounds (inclusive of, but not limited to, marketing materials,
collateral and/or other promotional items as required).
PNC Employees take pride in our reputation and to continue
building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and
practices that align customer needs and satisfaction as primary
considerations in all business decisions and able to leverage that
information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all
of the risks associated with their business objectives and
activities to ensure they adhere to and support PNC's Enterprise
Risk Management Framework.
Addressing Customer Needs – Knowledge of and ability to meet
customer needs by offering appropriate products in an appropriate
Branch Banking Services – Knowledge of the responsibilities,
issues, regulations, business practices, and operations of retail
banking branches; ability to provide qualified services to
Customer Acquisition – Knowledge of and ability to implement the
methods used to acquire new customer relationships.
Customer Experience Management. – Implements the strategies and
techniques used to ensure that customers have a positive experience
with the organization and its products and services at every touch
Effective Communications – Understanding of effective communication
concepts, tools and techniques; ability to effectively transmit,
receive, and accurately interpret ideas, information, and needs
through the application of appropriate communication behaviors.
Managing Multiple Priorities – Ability to manage multiple
concurrent objectives, projects, groups, or activities, making
effective judgments as to prioritizing and time allocation.
Sales Closing and Agreements – Knowledge of and the ability to
close deals and reach final sales agreements.
Sales Proposals and Presentations – Knowledge of sales processes,
tools, and techniques; ability to prepare and present formal
recommendations for how the organization can meet the customer's
Selling. – Applies knowledge of banking products and services to
meet customer needs and enable them to achieve their financial
goals. Identifies prospecting approaches to identify potential
customers and create opportunities to sell financial solutions and
ideas to customers.
Roles at this level typically require an Associates or equivalent
degree as well as related experience or product knowledge to
accomplish primary duties. Typically requires 4+ years of related
business or functional experience. In lieu of a degree, a
comparable combination of education and experience (including
military service) may be considered.
Additional Job Description
PNC offers employees a comprehensive range of benefits to help
meet your needs now and in the future. Depending on your
eligibility, options for full-time employees include
medical/prescription drug coverage (with a Health Savings Account
feature); dental and vision options; employee and spouse/child life
insurance; short- and long-term disability protection; maternity
and parental leave; paid holidays, vacation days and occasional
absence time; 401(k), pension and stock purchase plans; dependent
care reimbursement account; back-up child/elder care; adoption
assistance; educational assistance and a robust wellness program
with financial incentives. To learn more about these and other
programs, including benefits for part-time employees, visit
pncbenefits.com > New to PNC.
The PNC workplace is inclusive and supportive of
individual needs. If you have a physical or other impairment that
might require an accommodation, including technical assistance with
the PNC Careers website or submission process, please call
Option 4: Recruiting
contact us via email at
The Human Resources Service Center hours of
operation are Monday - Friday 9:00 AM to 5:00 PM
Equal Employment Opportunity
PNC provides equal employment opportunity to
qualified persons regardless of race, color, sex, religion,
national origin, age, sexual orientation, gender identity,
disability, veteran status, or other categories protected by
Refer to the California Consumer Privacy Act Privacy Notice
to gain understanding of how PNC may use or disclose your
personal information in our hiring practices.
Keywords: PNC Financial Services Group, Frederick , OutofBranchBanker Sr - WP (MLO), Other , Frederick, Maryland
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