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Automotive Service Writer

Company: Midas of Hagerstown
Location: Frederick
Posted on: June 6, 2021

Job Description:

Midas is looking for a mature person to manage the front desk of a busy automotive repair facility. Ideal candidate will have 3-5 years experience in service writing and customer service.

Responsibilities to include: Consult and interpret customer needs for the mechanics. Serve as point of contact for customers and technicians regarding service tickets. Must have ability to communicate effectively with customers and co-workers. Listen to customers and arrange for appropriate services for their vehicles. Set and manage realistic expectations for the service delivery to the customer. Keep customers updated on the progress of their vehicles and completion times.

Requirements: Previous experience required. Excellent customer service skills. Valid drivers license. Good work ethics. An outgoing and friendly personality and the ability to work in a team environment.

Salary and benefits are negotiable. EOE

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that locations management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

Keywords: Midas of Hagerstown, Frederick , Automotive Service Writer, Other , Frederick, Maryland

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