Senior Engagement Manager, WWPS ProServe
Company: Amazon Web Services, Inc.
Location: Bowie
Posted on: July 10, 2025
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Job Description:
The Amazon Web Services Professional Services (ProServe) team is
seeking a highly skilled and versatile Engagement Manager (EM) to
join our team and lead the delivery of complex cloud solution
projects. In this role you will combine technical expertise with
strong project leadership skills to drive successful
implementations of AWS-based solutions for our clients. You will
bridge business requirements with technical solutions, facilitating
technical discussions and ensuring alignment with customer
outcomes. Applying AWS frameworks like Well-Architected and Cloud
Adoption Framework while demonstrating technical credibility across
diverse stakeholders, you will distill customer needs into clear
technical requirements, decompose complex problems, and make
informed trade-off decisions considering performance, scalability,
security, and business impact. Possessing strong technology and
program/project management experience, you will validate technical
solutions against business goals, recognize when additional
technical evaluation is needed, and manage technical risks. You
will be expected to achieve and maintain relevant AWS
certifications, develop domain-specific expertise, and effectively
communicate technical concepts to both technical and business
audiences. As you progress, you’ll lead increasingly complex
technical projects, shape cross-organizational technical
strategies, and establish best practices in your domain. In this
role you will apply your management and leadership capabilities to
successfully execute project plans, proactively identify and manage
risks, resolve issues, escalate when appropriate, and drive
projects to successful completion, while exceeding customer
expectation The AWS Professional Services organization is a global
team of experts that help customers realize their desired business
outcomes when using the AWS Cloud. We work together with customer
teams and the AWS Partner Network (APN) to execute enterprise cloud
computing initiatives. Our team provides assistance through a
collection of offerings which help customers achieve specific
outcomes related to enterprise cloud adoption. We also deliver
focused guidance through our global specialty practices, which
cover a variety of solutions, technologies, and industries. This
position requires that the candidate selected must currently
possess and maintain an active TS/SCI security clearance with
polygraph. The position further requires the candidate to opt into
a commensurate clearance for each government agency for which they
perform AWS work. Key job responsibilities As an experienced
technology program/project manager, you will be responsible for: -
Leading and managing complex cloud migration and implementation
projects - Leveraging comprehensive knowledge of AWS services,
architectures, and best practices to guide technical decisions and
strategic planning - Bridging business requirements with technical
solutions, facilitating engineering discussions and ensuring
alignment with customer business outcomes - Distilling customer
needs into clear technical requirements and map them to business
outcomes - Decomposing complex technical problems into actionable,
deliverable solutions - Contributing to technical documentation and
define documentation standards About the team Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the
preferred qualifications and skills listed in the job below, we
encourage candidates to apply. If your career is just starting,
hasn’t followed a traditional path, or includes alternative
experiences, don’t let it stop you from applying. Why AWS? Amazon
Web Services (AWS) is the world’s most comprehensive and broadly
adopted cloud platform. We pioneered cloud computing and never
stopped innovating — that’s why customers from the most successful
startups to Global 500 companies trust our robust suite of products
and services to power their businesses. Inclusive Team Culture -
Here at AWS, it’s in our nature to learn and be curious. Our
employee-led affinity groups foster a culture of inclusion that
empower us to be proud of our differences. Ongoing events and
learning experiences, including our Conversations on Race and
Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us
to never stop embracing our uniqueness. Mentorship & Career Growth
- We’re continuously raising our performance bar as we strive to
become Earth’s Best Employer. That’s why you’ll find endless
knowledge-sharing, mentorship and other career-advancing resources
here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success
at work should never come at the expense of sacrifices at home,
which is why we strive for flexibility as part of our working
culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science, Engineering, related
field, or equivalent experience - 5 years experience in cloud
computing. - Experience in project management of technical programs
- 5 years of customer-facing, large scale implementation consulting
experience across multiple cross-functional teams, as well as 5
years of hands-on experience with enterprise-level IT projects that
followed documented methodologies such as Agile and used project
management tool sets (Confluence, Jira, etc) and source code
management products. - Current, active US Government Security
Clearance of TS/SCI with Polygraph. PREFERRED QUALIFICATIONS - AWS
experience preferred - Project Management Professional (PMP) and/or
AWS Certified Solutions Architect - Associate - Strong
understanding of AWS services, architectures, and best practices -
Experience applying AWS frameworks like Well-Architected and Cloud
Adoption Framework - Proven ability to establish technical
credibility with engineering teams and senior technical
decision-makers - Experience supporting National Security mission
systems, and the ability to represent AWS within the customer's
environment, driving discussions with senior personnel regarding
trade-offs, best practices, project management, and risk
mitigation. - Hold at least one active project management
certification, understand the value proposition of the public cloud
and has delivered cloud engagements, presented to C-level
executives and technical subject matter experts, balanced multiple
stakeholders, and managed projects with 10 resources, 6 months, or
$250k in contract value. Amazon is an equal opportunity employer
and does not discriminate on the basis of protected veteran status,
disability, or other legally protected status. Our inclusive
culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace
accommodation or adjustment during the application and hiring
process, including support for the interview or onboarding process,
please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more
information. If the country/region you’re applying in isn’t listed,
please contact your Recruiting Partner. Our compensation reflects
the cost of labor across several US geographic markets. The base
pay for this position ranges from $138,200/year in our lowest
geographic market up to $238,900/year in our highest geographic
market. Pay is based on a number of factors including market
location and may vary depending on job-related knowledge, skills,
and experience. Amazon is a total compensation company. Dependent
on the position offered, equity, sign-on payments, and other forms
of compensation may be provided as part of a total compensation
package, in addition to a full range of medical, financial, and/or
other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits . This
position will remain posted until filled. Applicants should apply
via our internal or external career site.
Keywords: Amazon Web Services, Inc., Frederick , Senior Engagement Manager, WWPS ProServe, IT / Software / Systems , Bowie, Maryland