Program Director

Company: Baltimore Safe Haven
Location: Baltimore
Posted on: May 19, 2025

Job Description:

Baltimore, United States - Posted on 08/01/2024

• Industry Nonprofit Charitable Organizations
• Work Experience 5+ years
• Salary Competitive, based on experience and education
• State/Province Maryland
• Country United StatesJob DescriptionProgram Management (40%)
  
  • Oversee daily operations of various programs, including health and wellness centers, transitional housing, youth housing, harm reduction, and HIV testing.
    
  • Oversee peer counseling, resource navigation, and non-medical case management.
    
  • Oversee harm reduction materials and education concerning safer sex and overdose prevention.
    
  • Provide essential services such as food, laundry, transportation, and companionship.
    
  • Support annual program operations budget and hiring plan.
    
  • Develop strategies for program growth and expansion.
    
  • Maintain contact with key public and private sector individuals.
    
  • Represent MSH at public functions and make effective presentations.
    
  • Program Development and Implementation: Design, develop, and implement new program initiatives and improve existing ones.
    
  • Ability to step in and assist in programmatic areas as needed.
    
  • Supervise Housing Program Manager and Harm Reduction Manager.
    
  • Conduct employee evaluations and handle grievances and employee appeals.
    
  • Ensure staff coverage for MSH facilities.
    Compliance and Reporting (15%)
    
    • Assist with accurate and timely data reporting.
      
    • Maintain accurate visitor and client records.
      
    • Oversee case management chart reviews and incident reporting system.
      
    • Monitor bed usage and prepare monthly reports.
      
    • Ensure compliance with state and local regulations and contracts.
      Professional Development (10%)
      
      • Develop and implement training and operational documentation.
        
      • Encourage continuing education and training for staff.
        
      • Develop professional relationships and explore partnerships that expand the organization's mission.
        Crisis Intervention (10%)
        
        • Respond to staff requests for crisis management assistance.
          
        • Assess potential crises and utilize resources to de-escalate situations.
          Required Education and Experience
          
          • Minimum of five (5) years of supervision and management experience, or an equivalent combination of education and experience.
            Qualifications and Skills
            
            • Extensive knowledge of TLGBQ needs and experiences.
              
            • Ability to provide visionary and strategic leadership.
              
            • Commitment to self-reflection and personal awareness.
              
            • Strong leadership, supervisory skills, and knowledge of Trauma-Informed Care models.
              
            • Excellent verbal and written communication skills.
              
            • Strong analytical and problem-solving skills.
              
            • Intermediate to advanced computing skills.
              
            • Experience with case management systems.
              
            • Ability to meet deadlines and work independently.
              RequirementsBachelor's Degree is required, experience equivalency may be considered instead of a degree.
              Driver License: Valid, with no violation within the last two years.
              Five years of program Management experience.
              Mission-Driven and Committed
              • Paid time off
                
              • Health, dental, and vision insurance options
                
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Keywords: Baltimore Safe Haven, Frederick , Program Director, Executive , Baltimore, Maryland