Director of Operations - Repair & Modernization

Company: Lerch Bates Inc.
Location: Fairfax
Posted on: April 26, 2025

Job Description:

Job DetailsJob Location: Fairfax - Fairfax, VASalary Range: $150000.00 - $170000.00 Salary/yearDirector of Operations - Repair & ModernizationJob Title: Director of OperationsDepartment: BECS - Repair & ModernizationJob Summary: BECS is seeking a strong leader to join our team as a Director of Operations. The Director of Operations is the leader of the business unit, sets the tone and standard for core values and best practices, and drives business unit success towards goals and objectives. The Director of Operations will perform the execution of complex and creative problem solving; problems may be people-based, client-based, and/or strategic. This role fosters relationships with new and existing clients, manages departmental revenue tracking/forecasts, contracts and invoicing, and optimal use of resources. The Director of Operations is a strategic role that maintains alignment and achievement of BECS company goals and standardization of practices across the department and company.Company Insight: BECS cultivates engineers, architects, and building consultants who understand that fixing buildings the right way is both an art and a science. Through depth of knowledge, cutting-edge technical equipment and facilities, and unmatched team spirit, BECS is dedicated to providing our client partners with a unique set of resources needed to safely access, assess and test, and address complex building envelope problems.What You'll Do:The duties listed below are intended only as illustrations of the various types of work that may be performed in this position. They are not intended to prescribe or restrict the assignments that management may make.Operations:

• Take responsibility for the successful coordination and completion of smaller, quick turnaround projects and larger, highly complex, longer cycle projects.
• Lead or co-lead the scheduling of resources to achieve individual and team utilization targets and revenue goals.
• Review Consultant and Specialist level deliverables for content, consistency, and compliance while ensuring reporting standards and delivery timelines. Discuss the findings with respective authors for development.
• Evaluate the '2-Week Lookahead' to meet deadlines and ensure the team is efficiently deployed and coordinated. Partner with other team leaders across the business to fill any gaps in the schedule.
• Provide technical assistance and/or staffing availability input on proposals to the Market Development team.
• Provide periodic progress reports and other metrics as needed.
• Create, draft, and submit final invoices consistent with timelines provided by accounting.
• Review monthly accounts receivable and assist the accounting team in client outreach for payment, as needed.
• Provide high-touch engagement with clients on projects warranting closer relationships and/or challenging projects.
• Foster relationships with new & existing clients for tactical and strategic purposes.Leadership:
• Focus on the team to identify and implement personal development opportunities, whether technical, project management, or personal.
• Lead, train, and mentor team members by acting as project lead on select projects and meeting individual utilization expectations.
• Facilitate monthly 1:1 meetings with each direct report using a standardized 1:1 meeting tool and observe 2nd-level reports during initial 1:1 sessions with the team.
• Oversee Business Operations Specialist by ensuring contracts are added and updated, bi-weekly internal contracts meetings are held, and periodic client outreach occurs.
• Participate in company-wide initiatives as required.Strategic:
• Anticipate and communicate changes regarding clients, local market, or industry.
• Generate revenue projections, leverage resources, scheduling, backlog, etc., and provide updates to the teams as needed.
• Own department-specific data/update in Monthly Town Hall meetings.
• Facilitate monthly progress tracking meetings with the team and review progress to monthly goals & current staffing levels.
• Co-lead annual planning cycle to include revenue and margin targets, service line/markets expansion, necessary resources/training, and team development needs.What You'll Bring:
• Bachelor's Degree in an Engineering/Architecture related discipline
• 8 years of experience in Engineering, Architecture, Construction Management or Project Management in design, construction, or forensics.
• 2 years of experience in business unit leadership and management responsibility, including managing staff, group revenue responsibilities, growth strategy, hiring/firing, and business development.
• PE or AIA license desired.
• An understanding of the design and construction process from the cradle to the grave.
• Technical competency and the ability to effectively communicate and build rapport with and respect the team, clients, co-workers, and sub-contractors.
• The ability to effectively coach, develop, and mentor a team.
• The ability to effectively accept coaching and mentoring.
• A practical understanding of building structures.
• The ability to anticipate and plan for changes in client needs, new technology, and industry conditions.
• Demonstrated ability to apply sound discretion and judgment in all situations.
• Excellent written/verbal communication skills.
• The ability to read and interpret drawings.
• The ability to work independently, handle large amounts of information, multiple deadlines, and accommodate shifting priorities.
• Confident multi-tasking skills and the ability to be flexible and responsive.
• A high level of financial acumen.Why work with BECS, A Lerch Bates Company?
• Competitive Compensation
• Medical, Dental, and Vision Insurance
• Employee Stock Ownership program!
• Generous PTO
• Incentive compensation bonus
• 401(k) with up to 6% employer match!
• Charitable paid time off
• Birthday Bonus
• Paid Parental Leave
• Tuition Reimbursement
• Learning and DevelopmentCORE Values: Ownership . Community . Integrity . Respect . OptimismBECS is a federal contractor, which requires us to conduct a pre-employment background check and drug test.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, marital status, or any other characteristic protected by law.
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Keywords: Lerch Bates Inc., Frederick , Director of Operations - Repair & Modernization, Executive , Fairfax, Maryland