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Assistant Front End Manager

Company: Kennie's Market's Inc
Location: Littlestown
Posted on: July 8, 2024

Job Description:

The Assistant Front End Manager position is responsible to perform duties as directed by the--Frontend--Manager for the successful operation of the Front End Department and is responsible to see that all--Kennie's customers are provided with the best customer service available.-- Applicants should be available to open 2-4 times a week (6:30am - 3:00pm) and close 1-3 times a week (3:00pm-10:30pm).

  • EDUCATION/EXPERIENCE: High school diploma or General Education Degree(GED) and three(3) to six(6) months related experience and/or training or an equivalent combination of education and experience.
  • LANGUAGE SKILLS:-- Ability to read and comprehend simple instructions, short correspondence and memos.-- Ability to write simple correspondence.-- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of this organization.
  • MATHEMATICAL SKILLS:-- Ability to add, subtract, multiply and divide, in all units of measure, using whole numbers, common fractions and decimals.
  • REASONING ABILITY:-- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

    Essential Job Responsibilities:

    • Responsible to perform his/her duties within the guidelines of established company policies, procedures and standards.
    • Competent knowledge of register system, bagging procedures, cash office policies and scan procedures.
    • Responsible for the safety and security of Company assets.-- Follow established rules for securing cash (deposit security, change order collection and put away)
    • Responsible for the training of all new Cash Office, Customer Service, Cashiers and Baggers in accordance with the Company's program guidelines.
    • Write weekly schedule for all front end team members (office, customer service and front end).
    • Open registers in a timely manner and call for additional cashiers and baggers for adequate coverage on the Front End
    • Effectively handle all customer inquiries and complaints and train all Front End employees to do the same.
    • Assist cashiers with getting change, approval of wic checks, price checks and answering questions.
    • Assist at courtesy desk as needed.
    • Monitor the cleanliness of front end, store entrance, foyer, break rooms and restrooms.
    • Complete timely performance evaluations for all front end team members.
    • Responsible to obey all safety standards as well as loss prevention standards as outlined by the company.
    • Cooperate with fellow department associates and with other departments when inter-departmental or store wide promotions warrant.
    • Perform other duties regarding the Company as directed by the appropriate store management.
    • Responsible for the accurate completion of week ending and month ending paperwork.
    • Adheres to company uniform policy and name badge policy.

      Supervisory Responsibilities:

      • Supervises 20-30 employees in the Front End Department.
      • Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
      • Responsibilities may include assisting with interviewing, hiring and training employees planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Keywords: Kennie's Market's Inc, Frederick , Assistant Front End Manager, Executive , Littlestown, Maryland

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