Account Manager

Company: HM Solutions, Inc.
Location: Waynesboro
Posted on: September 18, 2023

Job Description:

ACCOUNT MANAGERHours Mid-Shift: 11AM-7PmThe Janitorial Account Manager is assigned to a designated work-site overseeing a group of custodians to assure assignments are completed in an effective, efficient, safe and timely manner, and overseeing all custodial activities on all shifts.This position requires great flexibility.ESSENTIAL DUTIES:Maintain good client relations.Resolve all customer issues in a timely manner.Participate in interviewing, make hiring decisions, and train new hires.Enforces policy and procedures. May be required to discipline, suspend or terminate employees.Maintains distribution and delivery of supplies and equipment to custodial staff.Team leadership AbilitiesMonitor to ensure quality control expectations are metManage expenditures such as labor and supplies to budgetManage schedules to ensure contract complianceReview employee performance and be able to execute training and corrective action plansComplete all quality control programs in accordance with company guidelinesAbility to self-manage daily activities without supervision.Skills and KnowledgeBasic computer knowledgeGood communication and interpersonal skillsGood client/customer service skillsAbility to follow oral and written instructions.Ability to prioritize multiple tasksAbility to work effectively with a team.Ability to work independently as needed to support the group effortBasic knowledge of cleaning products or willing to learn.

Keywords: HM Solutions, Inc., Frederick , Account Manager, Executive , Waynesboro, Maryland