Commercial Truck Service Advisor
Company: Ted Britt Automotive Group
Location: Chantilly
Posted on: March 20, 2026
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Job Description:
Description: Join our winning team at Ted Britt Automotive
Group! Serving Northern Virginia since 1959, we are a fast-paced,
customer-focused organization dedicated to excellence in everything
we do. The Service Advisor role is ideal for someone who excels in
communication, thrives in a fast-paced environment, and is
passionate about providing exceptional customer service. Service
Advisor Responsibilities Assist customers with their vehicle
service needs from check-in to delivery. Provide accurate cost
estimates and repair recommendations. Coordinate repairs with
technicians and communicate updates to customers. Review completed
work and ensure customer satisfaction. Promote additional
maintenance services and maintain profitability goals. Service
Advisor Qualifications High school diploma or equivalent required;
associate degree preferred. Minimum 2 years of experience as an
Automotive Service Advisor or similar customer service role. Strong
knowledge of vehicle systems, maintenance, and repair processes.
Proficiency in dealership management systems (Reynolds preferred).
Excellent communication, organizational, and multitasking skills.
Ability to build trust and rapport with customers and technicians.
Proficient in Microsoft Office and general computer applications.
Valid driver’s license with a clean driving record. Professional
appearance and positive attitude. Compensation & Benefits
Competitive base pay plus commission opportunities Medical, Dental,
and Vision Insurance LegalShield Coverage Voluntary Life Insurance,
Long-Term Disability (LTD), Accident, and Critical Illness
Insurance 401(k) with Employer Match Paid Sick Leave, Vacation, and
Holidays Ongoing training and professional development Employee
discounts on vehicles, parts, and services Requirements: Ted Britt
Automotive Group is an equal opportunity employer and complies with
all applicable federal, state, and local employment laws.
Reasonable accommodations are available for qualified individuals
with disabilities. PIf1c58d86fb7a-25448-40007279
Keywords: Ted Britt Automotive Group, Frederick , Commercial Truck Service Advisor, Customer Service & Call Center , Chantilly, Maryland
