Entry Customer Experience Specialist

Company: Allstate Insurance Agency - Tyler Burchfield
Location: Bedford
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: Bonus based on performance Opportunity for advancement Paid time off Benefits Of Joining Our Team Great Schedule (Monday-Friday) Base Pay Monthly Incentive Opportunities Paid Time Off Paid Holidays Paid Training and Education Community Involvement Friendly and Professional Work Environment About Burchfield Insurance Agency We are a tenured agency with over 10 years experience specializing in personal Auto and Homeowners insurance. Our dedicated team works incredibly hard to ensure that our clients are completely satisfied and fully protected! We only hire the best and most dedicated individuals to work in our agencies. Description This position is responsible for servicing existing clients and welcoming new customers to the agency while establishing a rewarding career with unlimited potential. The ideal candidate should be a goal driven individual who appreciates a small office and a great work-life balance. Candidates must have a strong desire to provide excellent customer service, outstanding communication skills, work well on a team and work under pressure with minimum supervision. Responsibilities Assist customers with policy questions and endorsements Handle new customer onboarding and follow agency processes Field inbound calls and assist customers in a friendly and professional manner Confidently prepare quotes and present insurance products Communicate with managers and coworkers in a friendly & professional manner Follow all company rules and regulations Requirements Must have High School Diploma or equivalent Willing to obtain PA Property & Casualty or Personal Lines Insurance License within 15 Days Willing to obtain PA Life Insurance License within 30 days Must be comfortable using a computer and tech-savvy Positive Attitude Excellent Communication Skills High Attention to Detail Ability to remain focused and strive to provide outstanding customer service If you feel this position is for you, I encourage you to stop by our office on South Richard Street in Downtown Bedford with your resume!

Keywords: Allstate Insurance Agency - Tyler Burchfield, Frederick , Entry Customer Experience Specialist, Customer Service & Call Center , Bedford, Maryland